Where Provisions International Delivers
Our Service Area
Vermont and New Hampshire are our home base, where our routes are most frequent and our customer relationships run deepest.
We also serve:
- Massachusetts: including Greater Boston and surrounding food hubs
- Connecticut: with a strong network of chefs and specialty retailers
- Maine: particularly coastal and independent retail accounts
- Upstate New York: select regions integrated into our existing route structure
Some areas fall outside our direct delivery network. In those cases, we may be able to connect you with a trusted distribution partner depending on your location and account fit.
How Delivery Works
Most customers receive one delivery per week, on a consistent, same-day schedule. Your sales rep will confirm your specific delivery day, order deadline, and delivery window during account setup.
Order deadlines are typically set 24–48 hours before your scheduled delivery day and vary by route. Monday is the preferred day to place orders for most accounts.
Once your schedule is set, it's designed to be predictable, so you can plan inventory without guessing.
What to Expect Along the Way
- Orders are placed by phone, email or through Pepper (coming soon)
- Your order is processed and routed based on your delivery schedule and territory
- Delivery days are consistent week to week, not variable by order
- If something changes, our team communicates proactively and resolves issues in real time
- Substitutions may be necessary for out-of-stock items; we'll always let you know
Delivery Details & Limitations
- Delivery days are fixed by route — they aren't chosen per order or customized per customer
- Minimum order requirements vary by account type and are confirmed during onboarding
- Some locations outside our core routes may be served through distribution partners or on adjusted schedules
- Specialty and imported items may have limited availability depending on seasonality and supply
- Service coverage and frequency can vary based on geography, route structure, and account type
Your sales rep is your clearest source of information on all of this. They'll walk you through every detail before your first order.
Not Sure If We Deliver to You?
The fastest way to find out is to ask. Call 802-291-6100 or email info@provisionsintl.com and we'll confirm your coverage, explain how ordering works, and make sure the fit is right before anything is set up.