Our Team

Behind every order, delivery, and recommendation is a team of people who genuinely care about food, and about getting it right. At Provisions International, you're never dealing with an automated system or a rotating call center. You're working with real people who know your account, understand your needs, and take ownership of the experience.

What We Bring to the Table

Our team combines formal credentials with deep, hands-on industry experience. That means every recommendation, product selection and order is backed by real knowledge.

3 Certified Cheese Professionals (CCPs) on staff
International olive oil judging experience
Culinary backgrounds including a former cooking and baking school proprietor
Decades of combined experience across distribution, specialty retail, foodservice, and producer relationships
Deep product knowledge across cheese, charcuterie, pantry, and imported specialty foods
Strong producer relationships that provide insight into sourcing, quality, and seasonal availability

Customers benefit from both formal certification and hands-on industry experience in every interaction, not just when they ask for it.

How We Work With You

You'll work with a dedicated sales contact who knows your account — not whoever picks up the phone. Orders are placed by phone, email, or through Pepper (coming soon), and our team handles everything from product selection and substitutions to delivery updates and new item recommendations.

When something comes up, we respond in real time. No automated systems, no long delays, no getting passed around. Just a direct line to people who understand your business and are empowered to solve problems on the spot.

A Culture Built on Accountability

We operate as a highly collaborative team where accuracy, care and follow-through are expected at every step. When something goes wrong, and sometimes things do, the consistent approach is ownership. Everyone involved takes responsibility for making it right, quickly and transparently.

We love good food. We love the magic that happens around the table when meals are shared. That passion shows up in how we work, what we carry and how we treat every customer and producer we're lucky enough to serve.

Browse Our Product Catalog

Meet the People Behind Your Orders

These are the people you'll work with, learn from, and rely on.

Rachel Boyk, ACS CCP

Sales

With decades of experience across restaurant front and back of house, cheese counters, and retail, Rachel has been with Provisions since 2019. As an American Cheese Society Certified Cheese Professional, she brings deep product knowledge and a genuine love of connecting people through great food.

"Casual curiosities usually turn into deep dives for me. Middle child with two brothers. Book nerd since I first learned to read."

Jesse Barrows

Sales

Jesse has been with Provisions for 22 years, bringing a background in cooperative grocery retail and personal caregiving. He's deeply committed to the relationships Provisions builds with producers and makers, and finds meaning in being part of a food system that supports sustainable farms and families.

Fun fact: Jesse loves to forage wild foods and create abstract art.

Arliene Belock & Brandy Greene

Accounting Team

Arliene and Brandy joined Provisions with the 2023 ownership transition, bringing over 11 years each with sister company Upper Valley Produce. Arliene holds a bachelor's in Hospitality from Johnson State and a Bookkeeping Certificate from CCV; Brandy grew up working in her family's restaurant. Both have been in food ever since.

Fun fact: Around the office, they're likened to Leslie Knope and Ann Perkins from Parks & Rec.

Archer B. des Cognets

Purchaser

Archer brings six years at Provisions and a résumé that spans every restaurant role, five years as a cheesemonger at Formaggio South End, wine sales and distribution, and produce distribution at Sid Wainer. He loves the variety of his work and the quality of what Provisions carries.

Fun fact: Archer loves to cook for people.

Holly Tyson

Marketing Manager

Holly came to Provisions after more than a decade working across farms, orchards, farmers markets, natural food retailers, cooperatives, and land preservation organizations. She's passionate about amplifying the stories of producer partners and customers in service of a more just and sustainable food system.

Fun fact: Holly has traveled around the world twice.

Christian Falterer, ACS CCP

Sales

Christian joined Provisions in October 2023, bringing eight years as a cheesemonger at Fairfield and Greenwich Cheese Company and experience in distribution and cheesemaker sales. An American Cheese Society Certified Cheese Professional, he grew up cooking with his big Italian family and has always been drawn to the craft and culture of food.

Fun fact: Christian has competed in the Cheesemonger Invitational three times.

A man with glasses and a beard smiles in front of a black wooden background.

Dondi Ogden-Ahearn

Sales Manager

Dondi, our Sales Manager, has been in the cheese business for over 30 years. He started working in cheese shops back in middle school and never stopped. He especially values helping artisan cheesemakers keep their creameries and farms viable: when he first joined Provisions, the team worked with just 4 Vermont cheesemakers; today that's grown to more than 30.

James Gordon

Co-Owner

James co-purchased Provisions International in 2023, bringing 35 years in the food industry spanning wholesale sales, retail grocery management, convenience and grocery district management, and produce distribution. He and Eric Frechette had previously built Upper Valley Produce together since 2008. James is drawn to Provisions' commitment to quality, its support of local and regional producers, and the collaborative culture that runs through the whole organization.

Fun fact: James has picked up skills and industry knowledge he never expected to learn.

Mark Bomalaski, ACS CCP

Purchaser & Importer

Mark came to Provisions ten years ago after years as a cheesemonger in Philadelphia. As an American Cheese Society Certified Cheese Professional, he's passionate about working with independent food artisans across New England and promoting non-commodity specialty foods.

Fun fact: Mark is teaching his new puppy to ski and mountain bike.

Eric Frechette

Co-Owner

Eric co-purchased Provisions in 2023, bringing more than 30 years of experience across produce, exports, distribution, sales, logistics, and business development throughout Québec and New England. At Provisions, he's found a home for his passion for connecting Québec's exceptional cheesemakers, many of them American Cheese Society award winners, with retailers and customers who truly appreciate what they make.

"Give me a good meal and an interesting conversation, and I'm happy."

Nancy W. Gilman

Sales

Nancy has been with Provisions for 22 years, bringing a rich culinary background as a private chef, pastry chef, and caterer. She studied with Madeleine Kamman at Modern Gourmet in Newton, MA, graduated from Boston University's Professional Chefs Course, and ran her own cooking school and kitchen store in Marblehead, Massachusetts — where she also wrote The Best of Fatfingers.

Fun fact: Poetry is Nancy's passion, alongside a good novel and cooking for anyone who'll have her.

James Hanly

National Sales & Food Safety

James has 26 years in the food industry, starting at a pizzeria in high school and winding through restaurant and bar management, goat milking, and cheesemaking before arriving at Provisions 12 years ago. He's most inspired by the small family farms and artisans across Vermont, New England, Québec, and beyond, whose dedication and craft make what Provisions does possible.

Fun fact: James played viola in a gold medal winning orchestra in high school.

Craig Biathrow

Purchasing Manager

Craig spent his career in restaurants before making the move to Provisions 26 years ago. He thrives on the ever-changing nature of the specialty food world: the new trends, new flavors, and the ongoing evolution of both new and long-standing customer relationships.